1. Introduction
1.1 Acceptance of Terms
Welcome to Capital Phones Shop’s website. By accessing and using this website, you agree to be bound by these terms and conditions.
  1. Definitions
2.1 Capital Phones Shop
Refers to the entity operating the website and providing products and services.
2.2 Customer/User
Refers to any individual accessing or using the website.
  1. Products and Services
3.1 Description
Capital Phones Shop offers a range of mobile phones, accessories, and related services as described on the website.
3.2 Pricing
Prices displayed on the website are inclusive of taxes unless otherwise stated. Additional charges such as shipping fees may apply.
3.3 Availability
Product availability is subject to change without notice. We strive to provide accurate stock information, but availability may vary.
  1. Orders and Payment
4.1 Order Placement
By placing an order on our website, you agree to purchase the selected products or services at the indicated price.
4.2 Payment Methods
Accepted payment methods include credit/debit cards, PayPal, or other methods specified during checkout.
4.3 Order Confirmation
Upon successful order placement, you will receive an order confirmation via email. This confirmation signifies acknowledgment of the order.
  1. Shipping and Delivery
5.1 Shipping Policy
We aim to deliver products within the specified timeframe. Shipping costs and delivery estimates are provided at checkout.
5.2 Delivery Responsibilities
Capital Phones Shop is not liable for delays caused by unforeseen circumstances or third-party delivery services.
  1. Returns and Refunds
6.1 Return Policy
Customers may return products within 30 days of receipt, subject to terms outlined in our Return Policy available on the website.
6.2 Refund Process
Refunds will be processed within  2days upon receipt and inspection of returned items.
  1. User Accounts
7.1 Account Creation
Users may create accounts to facilitate purchases and access certain features. Account holders are responsible for maintaining security credentials.
7.2 Account Security
Users are responsible for maintaining the confidentiality of their account information and should promptly report any unauthorized activity.
  1. Intellectual Property
8.1 Ownership
Capital Phones Shop retains ownership rights to all content, trademarks, and intellectual property displayed on the website.
8.2 Use of Content
Users are prohibited from reproducing, distributing, or modifying any content without prior authorization.
  1. Privacy Policy
9.1 Data Collection
Our Privacy Policy governs the collection and use of personal information. By using our website, you consent to our Privacy Policy.
9.2 Data Security
We employ industry-standard security measures to protect customer data. However, we cannot guarantee absolute security.
  1. Limitation of Liability
10.1 Disclaimer of Warranties
Products and services are provided “as is” without warranties, unless expressly stated otherwise.
10.2 Limitation of Liability
Capital Phones Shop shall not be liable for any direct, indirect, incidental, or consequential damages arising from product use or website access.
  1. Governing Law and Dispute Resolution
11.1 Applicable Law
These terms and conditions are governed by the laws of Ghana.
11.2 Dispute Resolution
Any disputes shall be resolved through arbitration or mediation, following procedures outlined in our Dispute Resolution Policy.
  1. Modifications to Terms
12.1 Amendment
Capital Phones Shop reserves the right to modify these terms and conditions at any time without prior notice.
12.2 Notification of Changes
Updates to these terms will be communicated via email or through a prominent notice on the website.
  1. Contact Information
13.1 Customer Support
For inquiries or assistance, please contact our customer support team at admin@capitalphonesgh.com / +233 247 91 1133].